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IT Support Technician

Job ID:4301BR
Location:Pleasant Prairie, Wisconsin

IT Support Technician
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158

Uncover your full potential in a collaborative environment where you'll design, develop and deliver custom solutions to big challenges. And you'll be doing it for a proven industry leader that runs one of the largest e-commerce sites in the U.S.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

Position Responsibilities
  • Respond and resolve user support requests.
  • Log time and problem resolutions into ticket system.
  • Maintain inventory, perform audits and manage equipment check-in process.
  • Manage user accounts and permissions.
  • Deploy new hardware and software and perform maintenance on existing equipment.
  • Participate in planning and implementing large scale projects.

Minimum Requirements
  • High school diploma or equivalent reqired. Bachelor's degree preferred.
  • Understanding of Microsoft Windows technology, Group Policy, Microsoft Active Directory, administration, user accounts and internet e-mail preferred.
  • Understanding of basic networking, remote communications, working with software, hardware and other infrastructure systems.
  • Ability to occasionally work after hours or weekends.
  • Ability to lift up to 50 lbs.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • On-site café with executive chefs and seasonal dinner-to-go options.
  • First-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.
  • Numerous employee appreciation events throughout the year.
  • Professional development classes and monthly in-house speakers.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, our 800+ page catalog of over 37,500 quality products and same-day shipping of our huge in-stock inventory. With over 7,000 employees across 12 locations, it's time you joined Uline.

Uline provides the essential supplies needed to keep organizations operational and productive. To protect the health and safety of our employees, we have modified our normal operating policies in response to COVID-19.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled

#LI-SR1
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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.