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Desktop Technician

Job ID:5290BR
Location:Ontario, California

Desktop Technician

California Branch
2950 Jurupa St. Ontario, CA 91761

Uncover your full potential in a collaborative environment where you'll deliver custom solutions to big challenges. And you'll be doing it for a proven industry leader that runs one of the largest e-commerce sites in the U.S.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

Position Responsibilities
  • Respond to and resolve user support requests in both an office and warehouse environment.
  • Act as a senior-level escalation point person for complex requests.
  • Log time and problem resolutions into ticketing system.
  • Manage user accounts and permissions.
  • Receive assets, maintain inventory and perform regular audits.
  • Deploy new hardware and software as well as perform maintenance on existing equipment.
  • Provide support for and assist in the implementation of large-scale projects.
  • Participate in an on-call support rotation alongside other local technicians.
  • Work with local facilities and third-party vendors to support IT and infrastructure systems.

Minimum Requirements
  • High school diploma or equivalent; Bachelor's degree preferred.
  • 5+ years of hardware and software support experience.
  • Scripting experience a plus.
  • Available for travel to Uline's domestic and international branches.

  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • Outdoor patio.
  • First-class fitness center.
  • Numerous employee-appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, our 800+ page catalog of over 38,500 quality products and same-day shipping of our huge in-stock inventory. With over 7,000 employees across 12 locations, it's time you joined Uline.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled


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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.