• Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment.
• Take ownership of an assigned portfolio of past due accounts.
• Develop and use problem-solving and multitasking skills to quickly identify and resolve account issues while meeting department goals.
• Collaborate with a team of enthusiastic call center professionals to minimize aging / bad debt.

• High school diploma or equivalent required. Bachelor’s degree preferred.
• Working knowledge of Microsoft Word and Excel.
• Bilingual (English / Spanish) a plus.
• Prior call center experience a plus.

• Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
• 401(k) with 5% employer match.
• Paid holidays and generous paid time off.
• Bonus programs that include annual performance, sales goals and profit sharing.
• Scholarship program for children of employees.

• On-site cafe with executive chefs and seasonal dinner-to-go options.
• First-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.
• Numerous employee appreciation events throughout the year.
• Professional development classes and monthly in-house speakers.

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!