Location:Pleasant Prairie, Wisconsin
12575 Uline Drive, Pleasant Prairie, WI 53158
We're passionate about our products because our customers rely on them to run their businesses.
Better together than apart. This position is on-site, and we are looking for good people who share our passion.
Act as the customer liaison for our Repairs department, troubleshooting and communicating the product repairs process by phone.
Collaborate with vendors and internal departments to ensure timely resolution of customers' service and repair needs.
Document all communication, estimates, orders and billing in daily and monthly reports.
Track product loaners and parts for work performed.
High school diploma or equivalent. Bachelor's degree preferred.
2+ years customer support experience a plus.
Excellent communicator – speaks and writes clearly and to the point.
Team player with excellent organizational skills.
Bilingual (English / Spanish) a plus.
Complete insurance coverage includes medical, dental, vision and more.401(k) with 5% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Bonus programs that include annual performance, sales goals and profit sharing.
On-site café with executive chefs and seasonal dinner-to-go options.
First-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.