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Customer Service Hiring Event

Job ID:R225506
Location:Hudson, Wisconsin

Customer Service Hiring Event

Uline: not your average customer service!

We train and empower our people with the tools to deliver best-in-class customer care. You'll develop core skills, preparing you to advance within our stable, growing company.

Learn more and interview for Customer Service roles at our upcoming hiring event.

All interviews will follow CDC and local guidelines. Registration is preferred, but walk-ins are welcome.

Date: Saturday, October 1st, 9 AM - 11 AM

Positions: Customer Service Representative / Customer Service Management Trainee

Location: 3325 Heiser St, Hudson, WI 54016


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Customer Service Representative

Starting pay up to $25 per hour

PLUS a $2,500 Sign-on Bonus

Position Responsibilities / Minimum Requirements

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

  • Communicate with customers via phone, email and chat.

  • Solve customer problems and find best possible solutions.

  • Help customers navigate Uline's website and place orders online.

  • Provide knowledgeable answers to questions about products, pricing and availability.

  • Respond to shipping inquiries and answer order status questions.

  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.

  • Desire to provide the best possible experience for our customers.

  • ​​Thrive in a fast-paced environment

Customer Service Management Trainee
From $23 to $28 per hour
Position Responsibilities / Minimum Requirements

  • Manage and lead a team of customer service reps on a daily basis. 

  • Participate in a rotational training program covering all aspects of customer service management. 

  • Set goals and provide mentoring / coaching. 

  • Perform quality monitoring on team members and provide feedback. 

  • Audit department processes and identify areas for improvement. 

  • Assist in the recruiting process to fill customer service positions.

  • Bachelor's degree. 

  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking. 

  • Strong track record of customer-focused service and attention to detail. 

  • Prior leadership / management experience is a plus. 

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking trails.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled
 

#LI-BD1
#LI-MN001
(#IN-MNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.