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Collections Specialist - French

Job ID:R232063
Location:Kitchener, Ontario, Canada

Kitchener, Ontario

Collections Specialist - French

(Bilingual - English / French)

From $65,000 to $75,000 per year

At Uline, Finance isn’t just about the numbers; it’s about supporting the entire business.

This position is located at our branch in Milton, ON.

Better together than apart. This position is in-office, and we are looking for good people who share our passion.

Position Responsibilities

  • Initiate communication with customers to resolve past-due collection balances.

  • Respond to a high volume of collections email correspondences from customers.

  • Handle 120+ collections customer contacts daily via phone and email.

  • Determine appropriate escalation for delinquent collections accounts.

  • Support the management of appropriate collections account aging.

  • Identify high-risk accounts and notify management.

Minimum Requirements

  • High school diploma or equivalent.

  • Bilingual (English / French) required - 100% fluency in both verbal and written forms.

  • Experience in business to business environment preferred.

  • Minimum one-year experience in collections an asset.

  • Call center experience an asset.

  • Experience in reconciling accounts.

  • Excellent communication and problem-solving skills.

  • Strong phone manner with the ability to multitask.

  • Comfortable working in a high-volume, fast-paced environment.


  • Company-paid extended health coverage that includes medical, dental and vision after only 30 days.

  • Basic life insurance, disability and wellness programs.

  • RRSP with 5% employer match, eligible after 30 days.

  • Paid holidays and generous paid time off.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café and outdoor patio.

  • First-class fitness center.

  • Numerous employee-appreciation events throughout the year.

  • Opportunities for community involvement.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer



Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.