Kitchener, Ontario

Collections Specialist - French

(Bilingual - English / French)

From $65,000 to $75,000 per year

At Uline, Finance isn’t just about the numbers; it’s about supporting the entire business.

This position is located at our branch in Milton, ON.

Better together than apart. This position is in-office, and we are looking for good people who share our passion.

Position Responsibilities

• Initiate communication with customers to resolve past-due collection balances.

• Respond to a high volume of collections email correspondences from customers.

• Handle 120+ collections customer contacts daily via phone and email.

• Determine appropriate escalation for delinquent collections accounts.

• Support the management of appropriate collections account aging.

• Identify high-risk accounts and notify management.

Minimum Requirements

• High school diploma or equivalent.

• Bilingual (English / French) required - 100% fluency in both verbal and written forms.

• Experience in business to business environment preferred.

• Minimum one-year experience in collections an asset.

• Call center experience an asset.

• Experience in reconciling accounts.

• Excellent communication and problem-solving skills.

• Strong phone manner with the ability to multitask.

• Comfortable working in a high-volume, fast-paced environment.

Benefits

• Company-paid extended health coverage that includes medical, dental and vision after only 30 days.

• Basic life insurance, disability and wellness programs.

• RRSP with 5% employer match, eligible after 30 days.

• Paid holidays and generous paid time off.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• On-site café and outdoor patio.

• First-class fitness center.

• Numerous employee-appreciation events throughout the year.

• Opportunities for community involvement.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!