Workforce Management Forecaster
Workforce Management Forecaster
Job ID:R234039
Location:Kenosha, Wisconsin
Workforce Management Forecaster
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Customer Service is the heartbeat of Uline. As a Workforce Management Forecaster, you will dig into important data and offer insight to help keep the pulse on the team that delivers a best-in-class experience our customers have come to love and expect.
Better together than apart. This position is on-site, and we are looking for good people who share our passion.
Position Responsibilities
Develop and maintain forecasts for several lines of business through use of weighted averages, indexing, seasonality and trend analysis.
Evaluate data to relate customer contact demand with order and sales figures and develop long-term forecasts.
Measure forecast performance by creating and / or providing metrics and measurements that illustrate forecasting efficacy.
Conduct root cause analyses to provide recommendations for WFM forecasting and scheduling process improvements.
Effectively communicate data trends and expected outcomes to leadership, including senior management.
Minimum Requirements
High school diploma or equivalent. Bachelor’s degree preferred.
2+ years of forecasting experience. Experience with workforce management (WFM) scheduling software preferred.
3+ years of Excel experience with strong knowledge of formula definitions.
Strong analytical, communication and problem-solving skills.
Benefits
Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
401(k) with 5% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
First-class fitness center.
Beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
