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Customer Service Management Trainee

Job ID:R244898
Location:Irving, Texas


Customer Service Management Trainee

Pay from $25 to $30 per hour - That's up to $63,000 - $75,000 per year with bonuses!

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Monday - Friday, 10:30 AM to 7 PM.

Position Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.

  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

  • Review department procedures and standards to identify areas for improvement.

Minimum Requirements

  • Bachelor’s degree.

  • Strong track record of customer-focused service, teamwork and attention to detail.

  • Prior leadership / management experience is a plus.


  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 6% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking paths.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled




Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.