Bilingual Customer Service Representative

(English / French)

Pay from $32 to $36 per hour - That's up to $80,000 - $90,000 per year with bonuses!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Monday - Friday, 9:30 AM to 6 PM.

Position Responsibilities

• Process customer orders and inquiries in a collaborative call center using world-class technology.

• Communicate with customers over phone, email and chat.

• Help customers navigate Uline's website and online ordering.

• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

• Bilingual (English / French) - fluent in both verbal and written forms.

Benefits

• Company-paid extended health coverage that includes medical, dental and vision after only 30 days.

• Basic life insurance, disability and wellness programs.

• RRSP with 6% employer match, eligible after 30 days.

• Paid holidays and generous paid time off.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• On-site café and outdoor patio.

• First-class fitness center.

• Monthly employee-appreciation events.

• Opportunities for community involvement.

• Best-in-class, clean, modern facilities.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!