• Own and manage the CMDB, ensuring data accuracy and currency.

• Drive best practices and optimize procedures for updating CI data.

• Develop and communicate the SACM Roadmap and initiate projects to achieve goals.

• Establish and implement Configuration and Asset Management systems, standards and policies.

• Develop standards for unique identification of object types, environments, processes and more.

• Govern the process for creating and updating relationships in the CMDB, especially for key IT and business solutions.

• Perform reporting capabilities to support audits, configuration status, lifecycle and more.

Minimum Requirements

• Bachelor's degree in computer science, information technology, etc. or relevant work experience.

• 5+ years of experience with Service Asset and Configuration Management processes.

• Experience with ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.

• Strategic thinking and clear decision-making skills.

Benefits

• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

• 401(k) with 6% employer match.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• On-site café with executive chefs and seasonal dinner-to-go options.

• First-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.