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Collections Specialist - Bilingual
Collections Specialist - Bilingual
Job ID:2495BR
Location:Milton, ON, Canada
Collections Specialist - Bilingual
(English / French)
Minimum starting at $26 per hour
Opportunity for annual bonuses over $5,000
Toronto Branch
3333 James Snow Parkway North, Milton, ON L9T 8L1
(English / French)
Minimum starting at $26 per hour
Opportunity for annual bonuses over $5,000
Toronto Branch
3333 James Snow Parkway North, Milton, ON L9T 8L1
Uline is seeking bilingual (English / French) Collections Specialists to join our Finance team.
Position Responsibilities
- Initiate communication with customers to resolve past-due balances.
- Respond to a high-volume of email correspondences from customers.
- Handle 150+ customer contacts daily.
- Determine appropriate escalation for delinquent accounts.
- Identify high-risk accounts and coordinate with management to minimize them.
- Utilize good judgement and research skills in collection efforts and record status in account notes.
- Support the management of appropriate account aging.
Minimum Requirements
- High school diploma or equivalent. Post-secondary degree in finance or accounting preferred.
- Bilingual - 100% fluent in both English and French (read, speak, write).
- Minimum one-year experience in collections.
- Experience in reconciling accounts.
- Excellent communication and problem-solving skills.
- Strong phone manner with the ability to multitask.
- Comfortable working in a high-volume, fast-paced environment.
Benefits
- Extended medical and health coverage that includes medical, dental and vision.
- Basic life insurance, disability and wellness programs.
- RRSP with 5% employer match.
- Paid holidays and generous paid time-off.
- Bonus programs that include annual performance, sales goals and profit sharing.
- Scholarship program for children of employees.
Employee Perks
- On-site café and outdoor patio.
- First-class fitness center.
- Numerous employee-appreciation events throughout the year.
- Opportunities for community involvement.
About Uline
Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company known for incredible service and quality products. We offer same-day shipping on over 36,000 products found in our 788-page catalog and on our state-of-the-art e-commerce website.
Our quality products, huge inventory and ongoing expansion fuel our incredible growth. This is a great time to join Uline!
Uline is an Equal Opportunity Employer
Uline is a drug-free workplace.
