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Call Center Representative

Job ID:2726BR
Location:Braselton, Georgia

Call Center Representative
From $17 to $20 per hour

Georgia Branch
705 Braselton Industrial Blvd., Braselton, GA 30517

Uline is seeking Call Center Representatives to join our Customer Service team.

Available Shifts:
Monday - Friday, 10:30 AM to 7 PM
Weekends are yours to spend time with family and friends!

Position Responsibilities
  • Guide and process customer orders in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Work with Uline's internal departments to meet our customers' needs.
  • Help resolve product returns, respond to shipping inquiries and answer order status questions.
  • Submit quotes for large quantity orders and custom items.

Minimum Requirements
  • Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast paced environment with coaching support.
  • Dedicated to excellent attendance.
  • Available for 4 weeks of training, Monday – Friday, 8:30 AM to 5 PM.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • On-site café with outdoor patio.
  • First-class fitness center.
  • Numerous employee-appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company known for incredible service and quality products. We offer same-day shipping on over 36,000 products found in our 788-page catalog and on our state-of-the-art e-commerce website.

Our quality products, huge inventory and ongoing expansion fuel our incredible growth. This is a great time to join Uline!

EEO/AA Employer/Vet/Disabled
Uline is a drug-free workplace.


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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.