Location:Pleasant Prairie, Wisconsin
12575 Uline Dr. Pleasant Prairie, WI 53158
Uline is seeking a Service Coordinator to join our Merchandising team.
Talk to us about this position and learn all about our spectacular growth, generous benefits and awesome people!
- Act as the customer liaison for our Repairs department, troubleshooting and communicating the product repairs process by phone.
- Collaborate with vendors and internal departments to ensure timely resolution of customers' service and repair needs.
- Document all communication, estimates, orders and billing in daily and monthly reports.
- Track product loaners and parts for work performed.
- High school diploma or equivalent. Bachelor's degree preferred.
- 2+ years customer support experience a plus.
- Excellent communicator – speaks and writes clearly and to the point.
- Team player with excellent organizational skills.
- Bilingual (English / Spanish) a plus.
- Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
- 401(k) with 5% employer match.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.
- Scholarship program for children of employees.
- On-site café with executive chefs and seasonal dinner-to-go options.
- First-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
- Numerous employee appreciation events throughout the year.
- Professional development classes and monthly in-house speakers.
Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company known for incredible service and quality products. We offer same-day shipping on over 36,000 products found in our 788-page catalog and on our state-of-the-art e-commerce website.
Our quality products, huge inventory and ongoing expansion fuel our incredible growth. This is a great time to join Uline!
Uline is a drug-free workplace.
Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.