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Workforce Management Scheduler

Job ID:2870BR
Location:Pleasant Prairie, Wisconsin

Workforce Management Scheduler
Chicago Branch (Kenosha)
12355 Uline Way, Kenosha, WI 53144

Uline is seeking a Workforce Management Scheduler to join our Customer Service team.

Come visit one of our Open Houses! Visit uline.jobs for details.
Talk to us about this position and learn all about our spectacular growth, generous benefits and awesome people!

Position Responsibilities
  • Work as part of the Corporate Customer Service Workforce Management team.
  • Responsible for execution of the Daily Scheduling Plan.
  • Schedule maintenance, adding / deleting events as directed.
  • Review email requests submitted by Uline’s branches.
  • Reallocate resources between functions to balance daily needs.
  • Execute weekly schedule checks.
  • Support Command Center duties as needed.
  • Provide daily phone and function support.

Minimum Requirements
  • High school diploma or equivalent. Bachelor’s degree preferred.
  • Previous call center experience required.
  • Previous workforce management / scheduling experience is a plus.
  • Ability to work with Excel, Access, Word and other PC programs.
  • Excellent verbal and written communication skills.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • On-site café and outdoor patio.
  • First-class fitness center.
  • Beautifully maintained walking trails.
  • Free chair massages.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company known for incredible service and quality products. We offer same-day shipping on over 36,000 products found in our 788-page catalog and on our state-of-the-art e-commerce website.

Our quality products, huge inventory and ongoing expansion fuel our incredible growth. This is a great time to join Uline!

EEO/AA Employer/Vet/Disabled
Uline is a drug-free workplace.


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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.