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Collections Specialist - Bilingual

Job ID:3623BR
Location:Milton, ON, Canada

Collections Specialist - Bilingual
(English / French)
Minimum starting at $26 per hour
Opportunity for annual bonuses over $6,000

Toronto Branch
3333 James Snow Parkway North, Milton, ON L9T 8L1

At Uline, Finance isn’t just about the numbers; it’s about supporting the entire business.

Uline is proud to operate as a drug-free workplace.

Position Responsibilities
  • Initiate communication with customers to resolve past-due collection balances.
  • Respond to a high-volume of collections email correspondences from customers.
  • Handle 120+ collections customer contacts daily.
  • Determine appropriate escalation for delinquent collections accounts.
  • Identify high-risk collections accounts and coordinate with management to minimize them.
  • Utilize good judgement and research skills in collection efforts and record status in collections account notes.
  • Support the management of appropriate collections account aging.

Minimum Requirements
  • High school diploma or equivalent. Post-secondary degree in finance or accounting preferred.
  • Bilingual - 100% fluent in both English and French (read, speak, write).
  • Minimum one-year experience in collections.
  • Experience in reconciling accounts.
  • Excellent communication and problem-solving skills.
  • Strong phone manner with the ability to multitask.
  • Comfortable working in a high-volume, fast-paced environment.

  • Extended medical and health coverage that includes medical, dental and vision.
  • Basic life insurance, disability and wellness programs.
  • RRSP with 5% employer match.
  • Paid holidays and generous paid time-off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • On-site café and outdoor patio.
  • First-class fitness center.
  • Numerous employee-appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company whose incredible service, huge inventory and quality products fuel our ongoing expansion and growth. We offer same-day shipping on over 37,500 products in our 812-page catalog and on our state-of-the-art e-commerce website.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

Uline is an Equal Opportunity Employer


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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.