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Warehouse and Customer Service Hiring Event

Job ID:5317BR
Location:Kenosha, Wisconsin

Warehouse and Customer Service Hiring Event
Annual bonuses over $7,000 paid in December

Date: Wednesday, June 23, 3 - 6 pm

Positions: Warehouse Associate, Warehouse Management Trainee, Warehouse Lead, Customer Service Representative, Bilingual Customer Service Representative


Location: 12657 Uline Way, Kenosha, WI 53144

Thanks to the success of our recent hiring events, Uline will be hosting another socially distant, in-person interview event for warehouse and customer service positions. We will be following CDC guidelines, requiring temperature checks for all participants, requiring physical distancing and sanitizing interview areas between interviews.


Registration is required to secure an interview time slot.


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Warehouse Associate: Day and Night Shifts Available
From $23 to $30 per hour
Position Responsibilities / Minimum Requirements
  • Work independently to pick, pack and ship orders.
  • Progress in your warehouse career from Packer to LTL Order Picker.
  • Get certified on multiple pieces of industrial equipment.
  • Contribute to our industry leading safety record.
  • Report to Warehouse Management Team.
  • High school diploma or equivalent.
  • Desire to work in a fast-paced, organized and positive warehouse environment.
  • Ability to frequently lift, push, and slide packages that typically weigh up to 50 lbs, and may weigh up to 70 lbs.
  • Ability to work full-time, 40 hours per week.
  • Attention to detail and good time management skills.

Warehouse Management Trainee: Day and Night Shifts Available
From $25 to $30 per hour
Position Responsibilities / Minimum Requirements
  • Learn all aspects of distribution (UPS, freight, returns, receiving, restock and transfers) through our Rotational Management Program.
  • Train and develop Warehouse Manager / Management skills while leading and motivating others.
  • Become certified on forklifts and other warehouse equipment.
  • Bachelor's degree.
  • Thrive in a fast-paced, warehouse environment.
  • Willing to relocate (with support) to another Uline Warehouse location as needed.

Warehouse Lead
From $50,000 to $65,000 per year
Position Responsibilities / Minimum Requirements
  • Rotate and train on each aspect of the warehouse / distribution processes on all shifts (UPS, Freight, Returns, Receiving, Restock and Transfers).
  • Cross-train in all warehouse Team Lead / Manager functions on both shifts.
  • Provide daily hands-on support for the department.
  • Drive compliance with safety, quality and productivity goals in support of warehouse leadership team objectives.
  • Provide recommendations on process improvement and assists in implementation.
  • High school diploma or equivalent. Bachelor’s degree preferred.
  • 3 years warehouse experience, with supervisory experience in a high volume, fast-paced distribution operation preferred.
  • Forklift certification and reach truck driving experience preferred.
  • Ability to multi-task and detail-oriented.
  • Familiarity with Microsoft Office preferred.
Day Hours: Monday - Friday, 10:30 AM to 7 PM
Night Hours: Sunday - Thursday, 9:30 PM to 6 AM or Sunday - Thursday, 7:30 PM to 4 AM


Customer Service Representative and Bilingual Customer Service Representative
From $18 to $25 per hour
Position Responsibilities / Minimum Requirements
  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
  • Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
  • Bilingual - 100% fluent in both English / Spanish (read, speak, write) (bilingual only).
  • Desire to provide the best possible experience for our customers.
Hours: various shifts available

Customer Service Leadership Trainee
Starting from $20 to $25 per hour
Position Responsibilities / Minimum Requirements
  • Manage and lead a team of customer service reps on a daily basis.
  • Participate in a rotational training program covering all aspects of customer service management.
  • Set goals and provide mentoring / coaching.
  • Perform quality monitoring on team members and provide feedback.
  • Audit department processes and identify areas for improvement.
  • Assist in the recruiting process to fill customer service positions.
  • Bachelor's degree.
  • ????Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.

Customer Service Team Lead
Starting from $22 to $30 per hour
Position Responsibilities / Minimum Requirements
  • Coach and develop Customer Service Representatives in all areas of performance including metrics and behaviors.
  • Audit phone, email and other customer interactions, observing performance, techniques and application of guidelines and procedures.
  • Evaluate quality, track results and provide coaching for increased success.
  • Provide feedback to management and challenge processes to increase efficiency and customer satisfaction.
  • Complete performance reviews and assist with interviewing process for new Customer Service hires.
  • High School diploma or equivalent required. Bachelor's degree preferred.
  • 3+ years customer service experience.
  • 2+ years of experience in a leadership / supervisory role preferred.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • On-site café and outdoor patio.
  • First-class fitness center.
  • Beautifully maintained walking trails.
  • Free chair massages.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.
  • Best-in-class, clean, modern facilities.


EEO/AA Employer/Vet/Disabled


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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.