Back To Search Results

Customer Service Hiring Event

Job ID:R2101754
Location:Hudson, Wisconsin

Customer Service Hiring Event
From $20 to $33 per hour

Get a head start on a new career for the new year. Interview at Uline for the opportunity to join a growing, family-owned company that rewards hard work and hustle.


Date: Thursday, December 9th, 4 PM - 6 PM

Positions: Customer Service Representative / Customer Service Team Lead / Customer Service Leadership Trainee
 
Location: 3325 Heiser St, Hudson, WI 54016
 
Thanks to the success of our recent hiring events, Uline will be hosting another socially distant, in-person interview event for customer service positions. All interviews will follow CDC and local guidelines.

Registration is preferred, walk-ins are welcome.

______________________________________________
 
Customer Service Representative 
From $20 to $27 per hour
Position Responsibilities / Minimum Requirements

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

  • Communicate with customers via phone, email and chat.

  • Solve customer problems and find best possible solutions.

  • Help customers navigate Uline's website and place orders online.

  • Provide knowledgeable answers to questions about products, pricing and availability.

  • Respond to shipping inquiries and answer order status questions.

  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.

  • Desire to provide the best possible experience for our customers.

  • ​​Thrive in a fast-paced environment


Customer Service Team Lead
From $25 to $33 per hour
Position Responsibilities / Minimum Requirements

  • Coach and develop Customer Service Representatives in all areas of performance including metrics and behaviors.

  • Audit phone, email and other customer interactions, observing performance, techniques and application of guidelines and procedures.

  • Evaluate quality, track results and provide coaching for increased success.

  • Provide feedback to management and challenge processes to increase efficiency and customer satisfaction.

  • Complete performance reviews and assist with interviewing process for new Customer Service hires.

  • Train reps to understand policies, procedures and products.

  • High school diploma or equivalent. Bachelor's degree preferred.

  • 3+ years customer service experience.

  • 2+ years of experience in a leadership / supervisory role preferred.


Customer Service Leadership Trainee
From $23 to $28 per hour
Position Responsibilities / Minimum Requirements

  • Manage and lead a team of customer service reps on a daily basis. 

  • Participate in a rotational training program covering all aspects of customer service management. 

  • Set goals and provide mentoring / coaching. 

  • Perform quality monitoring on team members and provide feedback. 

  • Audit department processes and identify areas for improvement. 

  • Assist in the recruiting process to fill customer service positions.

  • Bachelor's degree. 

  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking. 

  • Strong track record of customer-focused service and attention to detail. 

  • Prior leadership / management experience is a plus. 

Benefits

  • Complete insurance coverage that includes medical, dental, vision and more.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking trails.


Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled
 

#LI-POST
#LI-IL001
(#IN-MNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

Back To Search Results

WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.