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Customer Service Hiring Event

Job ID:R222178
Location:Braselton, Georgia

Customer Service Hiring Event

From $20 to $28 per hour

At Uline, we believe we’re better together! That’s why our Customer Service team is on-site, creating a collaborative environment where you can develop your skills, network with peers, and grow your career.

Come see our best-in-class facilities, learn more about us, apply and interview - all in one day - at our upcoming Customer Service hiring event. 

All interviews will follow CDC and local guidelines. Registration is preferred, but walk-ins are welcome.

Date: Wednesday, May 18th, 5 PM to 8 PM

Positions: Customer Service Representative (English & Bilingual (Spanish) / Customer Service Management Trainee

Location: 705 Braselton Industrial Blvd, Braselton, GA 30517
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Customer Service Representative:

Both English and Bilingual Spanish openings are available
From $20 to $25 per hour (English only)

From $21 to $27 per hour (Bilingual English / Spanish)

Various shifts available with set schedules.

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

  • Communicate with customers via phone, email and chat.

  • Solve customer problems and find best possible solutions.

  • Help customers navigate Uline's website and place orders online.

  • Provide knowledgeable answers to questions about products, pricing and availability.

  • Respond to shipping inquiries and answer order status questions.

  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Desire to provide the best possible experience for our customers.

  • Thrive in a fast-paced environment.

  • Bilingual candidates must be 100% fluent in both English / Spanish (read, speak, write).

Customer Service Management Trainee:
From $23 to $28 per hour

Training Hours:  Monday - Friday, 8:30 AM to 5 PM
Various shifts available with set schedules.

  • Manage a team of customer service reps on a daily basis. 

  • Participate in a rotational training program covering all aspects of customer service. 

  • Set goals and provide mentoring / coaching. 

  • Perform quality monitoring on team members and provide feedback. 

  • Audit department processes and identify areas for improvement. 

  • Assist in the recruiting process to fill customer service positions.

  • High school diploma or equivalent.  Bachelor's degree preferred.

  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking. 

  • Strong track record of customer focused service and attention to detail. 

  • Prior leadership experience is a plus. 

Benefits

  • Complete insurance coverage includes medical, dental, vision and more.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

    • Best-in-class, clean, modern facilities.

    • First-class fitness center.

    • Beautifully maintained walking trails.

    Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

    EEO/AA Employer/Vet/Disabled

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      Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

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      WHY ULINE?

      Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.