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User Experience Researcher

Job ID:R222215
Location:Pleasant Prairie, Wisconsin

User Experience Researcher

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

As one of the largest e-commerce websites in the country, uline.com provides a vital service that millions of users depend on. Our e-commerce team puts a lot of heart into making it the easiest website to navigate and place orders.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Utilize quantitative and qualitative user research techniques to generate insights and validate designs.

  • Convert insights into user stories: provide UX recommendations and communicate risks.

  • Engage and align stakeholders from cross-functional teams.

  • Collaborate with team members to understand business goals and impact.

  • Incorporate relevant analytics to supplement insights.

  • Conduct market, industry, and competitor analysis.

  • Promote a user-centered design approach through iterative testing.

  • Access additional voice of customer channels to monitor user feedback.

  • Collect stakeholder feedback to improve research and solutions.

Minimum Requirements

  • Bachelor’s degree.

  • 2 - 3 years of UX research experience.

  • Portfolio demonstrating a solid understanding of UX research.

  • Experience creating simple digital content.

  • Experience leading design sprints.

  • Excellent communication and presentation skills.

Benefits

  • Complete insurance coverage includes medical, dental, vision and more.401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.