• Develop and execute user research strategies across Uline’s customer-facing eCommerce channels and internal applications.

• Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.

• Create test plans, deliverables and presentations to communicate insights and guide business decisions.

• Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

• Bachelor’s Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.

• 2+ years of UX research experience.

• Experience facilitating collaborative workshops.

• Excellent analytical, time management and communication skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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