IT Systems Technician

Monterrey Branch

Carr. Miguel Aleman KM 21 #6

Prologis Park Apodaca

Apodaca, N.L. Mexico 66627

Taking our tech to new levels! As an IT Systems Technician at Uline’s Monterrey location, ensure the warehouse and offices are properly equipped with top technology! Join our growing North American company for new opportunities and job stability you can count on!

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

• Set up and manage computers, printers, audio / visual equipment and mobile devices.

• Manage the IT inventory system, tracking assets and performing scheduled preventative maintenance.

• Provide support and training to end-users, ensuring excellent customer service.

• Troubleshoot technical support requests and manage user accounts including permissions.

Minimum Requirements

• High School Diploma or equivalent. Bachelor’s Degree preferred.

• Bilingual (English / Spanish) - fluent in both verbal and written forms.

• Prior IT Systems Technician experience with demonstrated knowledge of networking, hardware and application systems.

• Understanding of Windows OS, Group Policy, Active Directory and Microsoft 365 applications.

• Provide on-call support on a rotational basis with occasional evening and weekend work.