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Senior User Experience Researcher (UX)

Job ID:R2100224
Location:Pleasant Prairie, Wisconsin

Senior User Experience Researcher (UX)
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158

As one of the largest e-commerce websites in the country, provides a vital service that millions of users depend on. Our e-commerce team puts a lot of heart into making it the easiest website to navigate and place orders.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Utilize quantitative and qualitative research techniques to identify experience gaps.

  • Conduct discovery and validation research.

  • Convert insights into user stories and convey actionable recommendations.

  • Collect stakeholder feedback to improve research and solutions.

  • Conduct market, industry and competitor analysis.

  • Engage and align stakeholders through design workshops.

  • Promote user-centered design approach through rapid testing.

  • Collaborate with other teams to identify user needs.

Minimum Requirements

  • Bachelor’s degree.

  • 5+ years of UX research experience.

  • Portfolio demonstrating a solid understanding of UX research.

  • Experience creating simple digital content.

  • Experience leading design sprints.

  • Excellent communication and presentation skills.


  • Complete insurance coverage includes medical, dental, vision and more.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site cafe with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled


Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.