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Administrative Assistant - Customer Service

Job ID:R225344
Location:Kenosha, Wisconsin

Administrative Assistant - Customer Service

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of our company. We depend on our Call Center employees to serve our customers and fulfill our promise of reliability.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities 

  • Provide support to the Customer Service Systems and Audit Manager and the Customer Service Operations Manager.

  • Complete weekly and monthly reporting and other clerical duties.

  • Assist with organizing and collecting data.

  • Maintain and update department documentation, project tracking and meeting minutes.

  • Coordinate department meetings, luncheons and other events.

  • Provide some daily customer support.

Minimum Requirements

  • High school degree or equivalent.  Bachelor’s degree preferred.

  • 3+ years of administrative / clerical experience preferred.

  • Previous Customer Service experience preferred.

  • Proficient in Microsoft Office products.

  • Extremely organized - strong multitasking and time-management skills.

  • Ability to maintain confidentiality when dealing with sensitive information.


  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled




Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.