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Service Technician

Job ID:R230442
Location:Pleasant Prairie, Wisconsin

Service Technician

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

We're passionate about our products because our customers rely on them to run their businesses.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Repair products returned by customers like strapping tools, strapping machines, pneumatic staplers and more.

  • Act as a solutions advisor to our customers via phone and e-mail to prevent unnecessary product returns.

  • Provide input and recommendations to the Marketing team for current and future products.

  • Act as an internal repairs resource to other Uline departments.

  • Coordinate parts and estimates for repairs.

Minimum Requirements

  • High school diploma or equivalent.

  • Prior electrical and mechanical experience preferred.

  • 2+ years customer support experience a plus.

  • Knowledge of general repairs and maintenance.

  • Bilingual (English / Spanish) a plus.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

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WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.