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Customer Data Specialist

Job ID:R236113
Location:Pleasant Prairie, Wisconsin


Customer Data Specialist

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Meaningful marketing insights! As a Customer Data Specialist, inform Uline’s Direct Marketing strategy as the “eyes and ears” on our customer experience. Through your research and analysis, help us reach Uline’s growing customer base and enhance our legendary customer service!

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Call and email customers to collect and organize data around their purchasing experience.

  • Analyze and report customer research to provide insights and recommendations on service and advertising improvements for management.

  • Work closely with our Sales and Customer Service teams by communicating customer needs and proposing follow-up customer outreach.

  • Monitor Uline and its competitors on digital platforms and report upon trends related to sentiment, service issues and overall brand awareness.

Minimum Requirements

  • Bachelor’s degree.

  • 3+ years of experience in a customer service or sales environment.

  • Proficient in Microsoft Office Excel and Access.


  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled




Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.