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Collections Team Lead

Job ID:R243585
Location:Pleasant Prairie, Wisconsin


Collections Team Lead

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? Then you belong at Uline! As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company!

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

  • Manage, guide and develop our team of Accounts Receivable Associates.

  • Review and assess the team's work, giving constructive feedback.

  • Onboard and train new team members.

  • Resolve escalated customer problems and coach the team on timely payment collection strategies.

Minimum Requirements

  • High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred.

  • 2+ years of collections or customer service experience.

  • Leadership experience a plus.

  • Strong communication and customer service skills with excellent attention to detail.


  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 6% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled




Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.