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Business Intelligence Operations Manager

Job ID:5435BR
Location:Pleasant Prairie, Wisconsin

Business Intelligence Operations Manager
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158

Uncover your full potential in a collaborative environment where you'll design, develop and deliver custom solutions to big challenges.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

Position Responsibilities
  • Monitor, resolve and communicate incidents and outages of reporting, querying and analysis solutions.
  • Manage people and operational resources ensuring successful delivery of business intelligence solutions.
  • Manage deployments, conversions and implementations of ETL, reports and analytical systems.
  • Run an operational organization, defining service-level objectives and optimizing operational activities.
  • Collaborate with IT support teams to meet business service levels.
  • Maintain the health of business intelligence and the analytical system environment through ownership of the change management process; monitoring and managing incident closure; and directing critical incident resolution.
  • Manage problem management processes to identify and proactively remediate incident trends.

Minimum Requirements
  • Bachelor's degree. Master's degree a plus.
  • 10+ years in an IT / BI operations role. Leadership experience preferred.
  • Excellent problem-solving skills.
  • Knowledge of database, data warehousing and Microsoft BI technology (SSRS, SSIS, SSAS).

  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • On-site café with executive chefs and seasonal dinner-to-go options.
  • First-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.
  • Numerous employee appreciation events throughout the year.
  • Professional development classes and monthly in-house speakers.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, our 800+ page catalog of over 38,500 quality products and same-day shipping of our huge in-stock inventory. With over 7,000 employees across 12 locations, it's time you joined Uline.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled


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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.