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Lead ESM Administrator

Job ID:R220276
Location:Pleasant Prairie, Wisconsin

Lead ESM Administrator
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158

Develop your ideal IT career, crafting custom software solutions, at Uline. Bring your expertise to help manage our industry-leading team behind one of the largest e-commerce sites in the U.S.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Act as technical lead for the creation of overall strategy and implement enterprise monitors to report IT issues with infrastructure, application, security and reporting technologies.

  • Maintain a stable and resilient operating environment for enterprise automation systems for distributed platforms.

  • Lead day-to-day operational oversight leveraging proactive monitoring solutions, including Nagios alerting.

  • Provide leadership and mentor team members; ensure collaboration and alignment between IT and business teams.

  • Build and maintain system documentation or technology roadmaps while working closely with other critical IT and business groups.

  • Maintain good relationships and excellent knowledge of technologies across multiple IT departments.

  • Maintain, enhance, design and develop proactive monitoring scripts and scheduling.

  • Provide expertise in enterprise monitoring and automation technologies.

  • Maintain knowledge of best practices for enterprise monitoring, capacity, and availability management.

Minimum Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field.

  • 5+ years’ experience with creating proactive alerting, including Nagios enterprise monitoring solution.

  • Knowledge of enterprise application job scheduling, including Control-M scheduling software.

  • Automation skills using Perl, Bash, Python, or Visual Basic scripting tools.

  • Experience in handling IT incidents, changes, and problems using ServiceNow IT Service Management. 

  • ITIL Certification preferred.


  • Complete insurance coverage includes medical, dental, vision and more.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled



Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.