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Tax Team Lead

Job ID:R224102
Location:Pleasant Prairie, Wisconsin

Tax Team Lead

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

At Uline, Finance isn’t just about the numbers; it’s about supporting the entire business.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Act as a resource for Exemption Analysts by coaching and developing their skills in all areas of performance.

  • Audit phone, email and other customer interactions while observing techniques as well as application of guidelines and procedures.

  • Communicate procedure updates or reminders through team meetings and one-on-one sessions.

  • Complete performance reviews and assist with the interviewing process for new hires.

  • Handle escalated customer concerns and be well-informed of all state exemptions.

  • Provide feedback to management on processes to increase efficiency and customer satisfaction.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • 1+ year experience processing exemption certificates a plus.

  • Customer service experience a plus.

  • Excellent verbal and written communication skills.

  • Strong analytical skills with attention to detail.

  • Highly organized with the ability to prioritize and multitask.


  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café with executive chefs and seasonal dinner-to-go options.

  • First-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled



Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.